Help Desk
We perform a detailed analysis of your support and business requirements. Then we develop a custom support plan that integrates traditional call center and/or live Web/Remote Support to meet your support requirements and business objectives. If the Help Desk cannot resolve a problem the Help Desk will dispatch the call for on-site support. This approach enables us to provide you with:
- A customized cost-effective help desk support solution
- A team of specialists with the expertise required to meet client support needs
- Reduce computer related capital budgets
- Help control your total cost of ownership
Repair Services
Our convenient locations are staffed with Certified Computer Service Technicians that will provide you with a FREE Computer Checkup. Once we show you what we find, we will provide you with the best solution to fix your entire system. Count on us to get your computer running like its old self with our comprehensive computer repair service that includes:
- Spyware & Adware Removal
- Virus & Worm Removal
- Identity-Stealing Trojan Removal
- Registry Cleanup for Faster Boot-up Times
- De-Fragmentation of Your Hard Drive for Quicker access
- Clean Out Dust and Grime Buildup
- Test All Hardware Devices (CD-ROM, Sound, etc.)
- Update Windows with the latest Security patches
- Update Your Anti-Virus, Anti-Spyware, Firewall and other security programs
- Explain How to Avoid Re-infecting Your Computer
Custom Installation Services
AppliGeeks Custom Installation Services will provide you a team of Installation Technicians when you need it. We will come in and evaluate your needs and create a comprehensive plan of instalation. Once we have the plan that works best for you we will begin your installation. Here are some of the Installation Services we have provided:
- Individual Workstations
- Local & Wide Area Networks
- Wireless Networks
- VPN & Remote Networks
- Call Centers
- Telephone Systems
- VOIP Systems & Networks
- Virtual Systems
- Firewalls, Routers, Switches
- Data Centers
Managed Services
AppliGeeks wants to proactively protect you and your business from foreseable events. Are you tired of paying monthly service fees for a vendor you never see untill something goes wrong. Outages can still happen but being prepared minimizes the cost and damage when they occur. Here is just some of the services we manage:
- Critical Servers
- Networks
- Firewalls, Routers, Switches
- Anti Virus
- Telephone Trunks
- Internet Connections
- VPN's
Be prepared with AppliGeeks!
Disaster Planning & Recovery
A disruption of key primary or support operations can cause a crisis for any business. It need not be a catastrophic failure like those caused by a bomb; it could be an outage to a single circuit that carries patient records or payroll information. All computer data is at risk from threat or damage. Even with the most reliable equipment and the most secure operating environment, there is always the possibility of something going wrong. AppliGeeks can help you plan for these problems.We will evaluate your business and help you to be prepared when things go wrong.